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# Boomi EDI Managed Services

Published on:  March 17, 2019

## The Challenge

EDI is critical to businesses but implementing, maintaining and supporting EDI can be complex, time-consuming and ultimately a distraction.

Our Dell Boomi EDI managed services enable customers to capitalise on efficiency, reliability and cost-saving benefits. With onshore/remote based EDI experts and proven framework, our clients can benefit from reliable, cost-effective and round the clock EDI services at affordable cost. Our flexible engagement model can cater to the needs of customer of any size, sector or volume of transactions.

## EDI Managed Services Activities

Our Dell Boomi EDI specialist can perform following activities as part of the service engagement:

- User management – creating, modifying or deleting users on the platform
- Trading partner management – onboarding new partners and/or adding new transaction types for existing partners
- Release management – Managing robust release management process across dev, QA and live environments
- Maintenance – Managing any minor or major changes to data, configurations on the EDI flow
- Retry failed transaction – Identifying errors and taking corrective actions for document-data, partner connectivity or configuration related issues
- Monitoring – proactive monitoring and managing EDI production processes and taking preventive and corrective actions while notifying stakeholders
- Reporting – ensuring that SLAs are adhered to all the time, and reported on regular basis.
- Improvement and process optimisation – Our EDI specialist will periodically review and suggest improvements on configuration, processes and other areas to get more value out of EDI platform and resources

## Results

NeosAlpha’s EDI managed services help its clients capitalise on efficiency and cost saving benefits with no distraction to their business.

_If you are looking for efficiency savings and reliable partner to support your EDI processes, please contact us at [\[email protected\]](/content/cdn-cgi/l/email-protection#d1b8bfb7be91bfb4bea2b0bda1b9b0ffb2bebc/index.html) or in the chat window below._

Anichet Singh

###### About the author

Anichet Singh is a digital strategist and content lead at NeosAlpha, with deep expertise in B2B technology marketing, SEO, and user-centric content. With over 8 years of experience in crafting...